Refund & Return Policy
REFUND AND RETURN POLICY
At Deja Brew, we keep customer satisfaction as our utmost priority, therefore we are answerable for all the products brought on our website. We accept, return, refund and cancellation if there is any mistake on our end, under the below conditions.
Products acknowledged as ‘damaged’ or ‘defective’ will be reverse picked by us. Once we receive the item at our facility we will verify its condition and initiate the process of refund/replacement accordingly.
For returns and refunds, please provide us the proof if you receive a wrong or damaged product. You can do it by clicking a picture and sending it to info@mydejabrew.com. No refund will be issued without proofs.
Once Deja Brew approves the refund, it will be issued to the original source account provided at the time of purchase. After the refund has been initiated, as per the Returns Policy, the refund amount is expected to reflect on the customer account within 15 Business Days.
The customer may cancel the order if he/she wishes to. However, the order cannot be cancelled once the order has been dispatched. If, for any other reason, you are not completely satisfied with your order, please mail us at info@mydejabrew.com